Clinical Assistant – 1.0 FTE – Edson, AB

The Clinical Assistant plays a crucial role in implementing the primary care transformation initiative by assisting clinic teams with improving the pillars of the patient-centered medical home model of care.  The role includes working with patients, Primary Care Network (PCN) team members, physicians, and clinic staff to advance their work processes related to patient access, patient attachment, panel management, and patient screening. A key aspect of this work is the optimization of EMR functionality.

• Answer phone calls
• Triage to Family Practice Nurse or Physician: Rx requests, Lab/DI reqs, referral status, medical questions
• Booking – remind patients of b/w, screening tools, home readings, Rx lists to bring to appointments
• Collecting height, weight and blood pressure
• Other duties as assigned

• Effective verbal and written communication skills
• Excellent organizational and time management skills
• Facilitation, problem-solving, decision-making, and conflict-management skills
• Proficiency in using Microsoft Office applications
• Demonstrated aptitude with EMR or similar software application
• Ability to balance multiple competing priorities
• Ability to work independently and as part of a diverse team
• Ability to support change management and transformation initiatives
• Understanding of primary health care delivery organizations including family physician practices in Alberta
• Respect for privacy and confidentiality and the ability to reflect these principles in work processes
• Professionalism, diplomacy, and tact in dealing effectively with colleagues and stakeholders
• Ability to develop rapport with physicians and other health providers
• Demonstrates a desire to improve professional skills and organization practices continuously
• Experience working in primary care or community health preferred

The McLeod River PCN offers a competitive compensation package with comprehensive benefits, opportunities for continuing education and career growth, and an outstanding work environment.

If you are interested in joining this dynamic team and making a difference, please submit your cover letter, resume, and professional references to: shelleyd@mrpcn.ca

We thank all candidates in advance for their applications, however, only those being selected for an interview will be contacted.

The McLeod River PCN is an equal opportunity employer and welcomes applications from qualified individuals from all backgrounds.