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The MRPCN is a Patient Experience Award Recipient

Together with Life Medical Clinic, congratulations to all involved.

“The Patient Experience Awards were established by the HQCA and its Patient and Family Advisory Committee to recognize and spread knowledge about initiatives that improve the patient’s overall experience in accessing and receiving healthcare services.”

Thank you to the Health Quality Council of Alberta for recognizing us. Our PCN Team and Life Medical Clinic have worked incredibly on the Reducing the Impacts of Financial Strain (RIFS) project.

“The Life Medical Clinic and McLeod River Primary Care Network are working together to reduce the impact of financial strain (RIFS) on their patients. They developed and implemented a screening tool that creates a safe space to have a conversation with a patient about the impact of finances on their health. The clinic worked closely with the Alberta Health Services Health Promotions team to map the local agencies who could provide appropriate supports for each patient.”

Click here for more information on the award and other recipients

Other recipients include:

Alberta Health Services (AHS) for their collaboration with patients, family, staff, and community artists to design and create the Hope Hallway, which transforms the traditional, institutionalized feel of the hospital into one that is teen-friendly, hopeful, comforting, and engaging.

To see the AHS press release regarding the award, Click here.

The Stollery Children’s Hospital Patient and Family Centered Care team facilitated conversations with families of medically complex children, to understand how they were uniquely impacted by the COVID-19 restrictions and quarantine. With this information, they developed a series of virtual caregiver support sessions which created a virtual community to help families cope and navigate challenges with supportive peers and providers through the pandemic.

As well as the medical assistance in dying (MAID) program at AgeCare, which provides residents with compassionate end-of-life care in a peaceful and supportive space.

Congratulations and thank you to everyone involved.